Payment, Shipping & Order Support

Fast, reliable, and transparent.

Meraki Healthy processes orders within 3–5 business days.
Shipping takes 3–7 business days depending on the selected method.

Returns are handled under our Return & Refund Policy.

If your order arrives damaged or incorrect, it will be resolved at no cost.

💳 Payment & Checkout

We accept:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Google Pay
  • PayPal

All payments are securely processed.

  • Encrypted transactions
  • No stored card details

All prices are listed in USD.

🚚 Shipping Information

Processing Time

  • 3–5 business days (Monday–Friday)
  • Handmade products require preparation before shipping

Shipping Time

  • Standard: 4–7 business days
  • Expedited: 3–5 business days

Important Notes

  • Orders placed after 1:00 PM EST on Fridays begin processing the next business week
  • Primary carrier: USPS

📦 Order Issues

If something goes wrong, we fix it — fast.

Order Not Delivered

Damaged or Incorrect Orders

  • Send product and packaging photos

Resolution: Replacement or refund provided at no cost.

🔄 Returns & Exchanges

Returns are handled separately.

👉 See Return & Refund Policy

Key rules:

  • Only unused and unopened items are eligible
  • Opened skincare products are not returnable
  • Exchanges are not offered

🧴 Product Shelf Life

  • Best used within 12 months
  • Natural fading may occur over time
  • Products remain effective beyond this period

Product Disclaimer

Meraki Healthy products are cosmetic skincare products.

  • Not medical treatments
  • Not intended to diagnose, treat, or cure any condition

Support

For any questions:

support@merakihealthy.com

✔ Secure payments
✔ Reliable shipping
✔ Clear return rules — no surprises